Wednesday, February 15, 2012

Scheduling and Technology


Whether your business is commercial, residential, or industrial, must be able to easily plan your repair technician. Better yet, you must be able to plan a technician, calculate overtime, provide and manage the assessment and maintenance of customer database ... all using one software.

Air Repair (HVAC) job scheduling software is the answer to your problems. If you have air conditioning techs, chances are you have a staff of highly skilled people, which can also serve as electricians, plumbers and general contractors. With this conglomeration of skill, it's no wonder your technicians are in such demand, especially during extreme weather conditions. A good program for scheduling software can help you organize your office and you and your staff to be more productive.

Job costing capabilities

You know your projects are on track, within budget and progressing according to plan. Scheduling software can help you keep your job with the cost to save time and money. With the application functionality, you can see where your company's hours are spent.

Speaking of reports, if you're carrying-minded, you'll love the reporting features of scheduling software. Find information about service calls, supply costs, our most loyal customers, and much more. You May even be able to integrate the software with your office in the accounting software.

Instant Access Network

With the availability of smart phones and tablet computers, dispatch software will allow your technicians to access their schedules from the road. Simply find the next available appointment and drop all the relevant information, using a database linked to find your customer information. With the ability to connect work orders, your technician can have everything he needs.

Your dispatcher will be able to do everything while on the phone with the user. One click pulls back the information of customers or allows you to enter data for new buyers. Another click puts you in assessing your screen, allowing you to give pricing information when requested. Once the customer is ready for the meeting, another click pulls up to your technician schedules, leaving you the next available appointment, and the customer is still on the phone.

Sales Tools

If your office has a sales staff, the same software can help manage leads, track customers, and run reports on financial analysis and commission. The ability to check your technicians WORK on the flight schedules will give your sales team the ability to let customers know immediately when the next available appointment could be.

With the ability to create order, your sales force can immediately order the equipment you have in stock for the upcoming tasks, the necessary approvals. This will save time on the day of the appointment is scheduled and allow your technicians to concentrate on work at hand.

Air Repair (HVAC) job scheduling software is revolutionizing the way companies HVAC schedule appointments and track billing information. Some of your competitors, but it saves money and increases customer satisfaction by using scheduling software. Do not be left behind.

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